Carlson Network Installation Instructions

Follow the instructions below using your Carlson Office serial number and code. You can find the link below for downloading Carlson Survey 2021 as well.

To download the install file for Carlson Survey 2021:

  1. Go to our https://web.carlsonsw.com/files/updates/updates05.php
  2. Put the above license key in the find download box
Below are the Carlson Network installation instructions from Brian Hammer, IT at Carlson Software's Boston IT/Programming office. These instructions can also be found in the Carlson Knowledge Base article #55.
  1. Download the SentinelRMS0_5_0221 and install it to the server.
  2. Download the Carlson LMTools9_5_0221.Zip to the server and extract the files in a location on your computer which is both easy to find and easy to remember. You will need these files in the future for license management purposes.
  3. Open the LMTools folder and run the regclient.exe to request license files for your new license manager. You will receive a reply (to the e-mail address specified in your request) containing your license file.
  4. Save the .txt license file (from your reply e-mail) into the LMTools folder.
  5. Run the WLMAdmin.exe file, also found in the LMTools folder, to point the license manager to the new license file.
    1. On the left-hand side of WLMAdmin you will see Subnet Servers with a plus (+) beside it. Please click on the plus beside Subnet Servers to “maximize” the list of servers.
    2. Right-click on the subnet server which you intend to use for the license manager.
    3. Select ADD A FEATURE. Then, select FROM A FILE. Lastly, select TO A SERVER AND IT’S FILE.
    4. A Windows browser window will open within the LMTools folder to allow you to select the license file that you received in your e-mail.
      carlsonSoftware-windowsBrowser
  6. You should receive a message from the license manager that the license files were added to the manager.
  7. Now, install the Carlson Software product which you intend to network onto each of the workstations using the network serial number provided to you.
You may now verify that the licensing works on the client machine. Please note that a license is not retrieved when the program starts, but only after the first or second consecutive command.
For troubleshooting, please refer to Carlson Knowledge Base article #211.
If you intend to use commuter licenses, please refer to Carlson Knowledge Base article #507 for additional steps to be performed on the workstation by the administrator.
The Complete Administrator's Guide has been included in the Carlson LMTools9_5_0221.Zip