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      FARO® Firmware Installation for Focus Premium & Core

      This article provides instructions for how to download and install the latest version of firmware for the Focus Premium & Core scanners. (Last Updated: May 23, 2023)

      Without the right firmware installed, your FARO® Focus Laser Scanner might not operate correctly. When FARO releases new firmware or FARO SCENE software, you should update the firmware installed on your scanner. Firmware updates provide new operational features, fixes for various issues, and enhance the overall performance of your device.

      The automatic update feature for new firmware for the FARO Premium is currently not yet available, you must manually download and install the firmware.

      Verify Firmware Version

      Check the firmware version number to determine if you have the latest version.

      1. On the Scanner, go to Manage > General Settings > Scanner Details.
      2. The latest version is 7.2.2, released May 23, 2023.

      Release Notes

      NOTE: Always perform firmware updates indoors away from windows and doors. Any access to the outside may cause interference with the GPS server. 

       

      WARNING: Downloading firmware from a source other than explicitly provided by DiCarlo Precision Instrument or FARO direct may void your warranty and cause damage to your scanner.

      Installation

      If your firmware is not up-to-date and was not automatically updated by your scanner, use the instructions below. 

      1. Make sure your scanner and PC are fully charged, plugged in, and connected to the internet.
      2. From the Focus Home screen, navigate to Manage > Service > Firmware Update.
      3. Check that the Enable Online Updates is ON.
      4. Make sure that the Fast Installation switch is in its ON position.
      5. Select Set Update Server URL. Make sure that the URL is https://farofirmware.websharecloud.com/lsupdates/. Select OK. 
      6. Select Search for Updates Now. If an update is available, a message displaying the latest version number will appear.
      7. Select Download and Install.
        • The scanner will download and being installation of the update. Do not power down the scanner during the update process.
        • The scanner will reboot several times. This process may take up to 30 minutes.
        • When the update is complete, “Firmware installed successfully” will appear on the Focus display.

      8. Confirm results.

        • Go to Manage > General Settings > Scanner Details.
        • Check that the Firmware Revision version number matches the latest version listed above.

      Manual Installation

      Transfer .LsSetupX file From the Computer to the Scanner

      1. Click here to download the firmware.
        Note: Write down the version number that has the format x.x.x.xxxxx in the .LsSetupX file name.
      2. Insert and open the SD card on your PC. If an Updates folder already exists at the top level, delete it.
      3. Create a new Updates folder at the top level. Make sure you capitalize the U.
      4. Make sure the download of the new firmware file has fully completed.
      5. Afterwards copy the .LsSetupX file into the new Updates folder.
      6. Wait again until the copy operation has completed and afterwards safely eject the SD card, and put it into the scanner.

      Install the firmware update

      1. Plug your scanner into an outlet and verify the battery has a minimum 50% charge. This ensures that, if there is a power outage, the upgrade will not be interrupted. The firmware installation will not start if the battery charge is too low.
      2. From the Home screen, navigate to Manage > Service > Firmware Update.
      3. Verify that "Fast Installation" option is Enabled.
      4. Tap Update from SD Card.
      5. Finally, select Update Firmware.
        • The update will transfer to the scanner's internal memory, and the installation will begin automatically. Do not disconnect from power or power down the scanner during the update process.
        • The scanner may reboot several times. This process may take up to 30 minutes.
        • When the update is complete, “Firmware installed successfully” will appear on the scanner’s display.
      6. Confirm results.
        1. Go to Manage > General Settings > Scanner Details.
        2. Check that the Firmware Revision version number matches the latest version above.

      Here's a video on the firmware installation for the FARO Focus Premium/Core

      Do you have a Ricoh Theta Z1 360 camera? Firmware installation occurs on that too.