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      FARO® Firmware Installation for the Focus M and S Series

      This article provides instructions for how to download and install the latest version of firmware for the Focus M and S Series scanners. (Last Updated: April 14, 2023)

      Verify Firmware Version

      Check the firmware version number to determine if you have the latest version.

      1. On the Scanner, go to Manage > General Settings > Scanner Details.
      2. The latest version is 6.8.3, released 7 May 2024.

      Release Notes

      Click here to download the latest release notes.

      Installation

      Note: The online/automatic update (direct to the scanner) is no longer available. To update your firmware, follow the instructions in the Manual Installation section below.

      Note: Always perform firmware updates indoors, away from windows and doors. Access to the outside may interfere with the GPS server. 

      WARNING: Downloading firmware from a source other than explicitly provided by FARO may void your warranty and cause damage to your scanner.

      Transfer .LsSetup file From the Computer to the Scanner

      The latest version of the firmware is 6.8.3, released 7 May 2024.

      1. Click here to download the firmware.
        Note: Write down the version number that has the format x.x.x.xxxxx in the .LsSetup file name.
      2. Insert and open the SD card on your PC. If an Updates folder already exists at the top level, delete it.
      3. Create a new Updates folder at the top level. Make sure you capitalize the U.
      4. Copy the .LsSetup file into the new Updates folder and rename the file to firmware.LsSetup.
      5. Eject the SD card, and put it into the scanner.
      6. The scanner will perform an initial check of the update file. This may take a minute or two. Wait until the SD card icon in the header bar stops flashing and disappears.

      Install the firmware update.

      1. Plug your scanner into an outlet and verify the battery is charged. This ensures that, if there is a power outage, the upgrade will not be interrupted.
      2. From the Home screen, navigate to Manage > Service > Firmware Update.
      3. Verify that Enable Online Updates is OFF.
      4. Select Update from SD Card.
      5. Select Install.
        • The update will transfer to the scanner's internal memory, and the installation will begin automatically. Do not power down the scanner during the update process.
        • The scanner will reboot several times. This process may take up to 30 minutes.
        • When the update is complete, “Firmware installed successfully” will appear on the scanner’s display.
      6. Confirm results.
        • Go to Manage > General Settings > Scanner Details.
        • Check that the Firmware Revision version number matches the latest: 6.8.3.