This article provides instructions for how to download and install the latest version of firmware for the Focus M and S Series scanners. (Last Updated: April 14, 2023)
Verify Firmware Version
Check the firmware version number to determine if you have the latest version.
- On the Scanner, go to Manage > General Settings > Scanner Details.
- The latest version is 6.8.1, released Dec 10, 2021.
Release Notes
Click here to download the latest release notes.
Installation
If your firmware is not up-to-date and was not automatically updated by your scanner, use the instructions below.
Note: Always perform firmware updates indoors away from windows and doors. Any access to the outside may cause interference with the GPS server.
WARNING: Downloading firmware from a source other than explicitly provided by FARO may void your warranty and cause damage to your scanner.
- Make sure your scanner and PC are fully charged, plugged in, and connected to the internet.
- From the Focus Home screen, navigate to Manage > Service > Firmware Update.
- Check that the Enable Online Updates is ON.
- Select Set Update Server URL. Make sure that the URL is http://farofirmware.websharecloud.com/v8updates/. Select OK.
- Select Search for Updates Now. If an update is available, a message displaying the latest version number will appear.
- Select Download and Install.
- The scanner will download and being installation of the update. Do not power down the scanner during the update process.
- The scanner will reboot several times. This process may take up to 30 minutes.
- When the update is complete, “Firmware installed successfully” will appear on the Focus display.
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Confirm results.
- Go to Manage > General Settings > Scanner Details.
- Check that the Firmware Revision version number matches the latest version.
Manual Installation
If you cannot successfully use automatic update, you can manually download and install the firmware.
Note: Always perform firmware updates indoors away from windows and doors. Any access to the outside may cause interference with the GPS server.
WARNING: Downloading firmware from a source other than explicitly provided by FARO may void your warranty and cause damage to your scanner.
Transfer .LsSetup file From the Computer to the Scanner
- Click here to download the firmware.
Note: Write down the version number that has the format x.x.x.xxxxx in the .LsSetup file name. - Insert and open the SD card on your PC. If an Updates folder already exists at the top level, delete it.
- Create a new Updates folder at the top level. Make sure you capitalize the U.
- Copy the .LsSetup file into the new Updates folder and rename the file to firmware.LsSetup.
- Eject the SD card, and put it into the scanner.
- The scanner will perform an initial check of the update file. This may take a minute or two. Wait until the SD card icon in the header bar stops flashing and disappears.
Install the firmware update
- Plug your scanner into an outlet and verify the battery is charged. This ensures that, if there is a power outage, the upgrade will not be interrupted.
- From the Home screen, navigate to Manage > Service > Firmware Update.
- Verify that Enable Online Updates is OFF.
- Select Update from SD Card.
- Select Install.
- The update will transfer to the scanner's internal memory, and the installation will begin automatically. Do not power down the scanner during the update process.
- The scanner will reboot several times. This process may take up to 30 minutes.
- When the update is complete, “Firmware installed successfully” will appear on the scanner’s display.
- Confirm results.
- Go to Manage > General Settings > Scanner Details.
- Check that the Firmware Revision version number matches the latest version.